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[ Wynwood ]2023Strategy & ConsultingPaid Media

A venue calendar that sells itself out

ticket sales
$10Mticket sales
tickets sold
350ktickets sold
email subscribers
150k+email subscribers
SMS subscribers
35k+SMS subscribers

Our team fully managed marketing strategy and execution for the lifetime of venue operations, from opening night through the property sale in 2024.

[ 01 ]The brief

Oasis Wynwood is an open-air venue in Miami running a continuous calendar of events rather than a single annual moment. That changes the marketing problem: instead of one on-sale to optimise, there is a rolling programme where every event has to sell while building an audience the venue keeps.

[ 02 ]What we did

  • Owned full strategy and execution across the event calendar
  • Built on-sale playbooks covering announcement, presale, general on-sale and final-release phases
  • Ran always-on paid media with per-event budget allocation against ticket targets
  • Made list capture a requirement of every touchpoint, growing owned email and SMS audiences
  • Used the owned lists to lower acquisition costs on subsequent on-sales

[ 03 ]The result

$10M in attributable ticketing revenue across 350k tickets, from opening night to the property sale in 2024. Just as valuable, the venue finished with 150k+ email subscribers and 35k+ SMS subscribers: an owned audience that made every on-sale cheaper to fill.

Next case →Kiss of Life